They are in charge of the seating arrangements of the restaurant and should be the ones running it. What the host or hostess should do is take control of their station and ask the guest again for how many and if it’s menu or buffet. If there is no communication with whomever greeted the guests and the hostess they are left in the dark. I also believe with so many people standing at the hostess podium, it gets confusing for the main host or hostess with guest walking in. As a hotel guest, I felt like a disappointment to the sever that it was ONLY a party of 1 and not 2. When I worked as a hostess at a restaurant in California, my servers depended on cover counts and so I assume the same for other food service entities. He looks at his ticket and points out that it states two. As I ordered coffee, he asks if that would be 2 coffees but I said it’s only me. When I sat down I noticed my reservation ticket stated party of 2 but thought nothing of it. I proceeded to the buffet line, grabbed a plate and sat back at my assigned table. She then hands the services to the returning hostess who seats me at a corner table. I approached the same time as the first hostess but I had addressed the lady who greeted me that I’d like the buffet. I asked if I could see what was being served. She asked if I was ordering ala carte or if I wanted buffet.
I was greeted by a second lady (another hostess? Floor manager?). I walked in as the hostess had just walked in to seat a guest. My first comment would be there are too many people at the podium. Growing up in Hawaii, I probably ate here couple times every year or two. Hopefully our next experience would be better. Just spoke with Kelly, one of the managers at The Oceanarium, and thank you to her, they would like us back and comp’ed us 2 dinners. Just posted this this morning and already a response. LOCAL AND FOREIGN!!! ****** UPDATE******* Wow, that was fast. But your charismatic lead-donkey could’ve shown more appreciation towards any and all customers. To all the abruptness I still should’ve left something for you. That tool catered to the tourists more than us. Server was on point but because the manager was being an idiot, I didn’t leave one. You can pay our server his tip because we didn’t leave one. So being a jackass to us, the head host/manager (tall, thin asian) who didn’t leave his name for fear of getting reprimanded by his superiors I guess. I rushed my desserts intake, but was still hungry. He said to us, «are you done because you told us you’d be done? We need this table for another party». Instead of relocating us to another table, he didn’t even do that. Normally people been there for at least 2 hours with dessert in tow, but because we sat near the tank and there was a party after us who were just so happen to be Japanese tourists, they sent the head host/manager to get us out. But now on to the one star rating… I would’ve gave it at least 4 stars bc the lack of prime rib but it dropped down to one because they kicked us out after only being there for an hour and a half (took time to de-shell the crab legs). Little disappointed no prime rib, but pork belly was an alternative. Was our 1 st time there and I’m sorry to say our last. Take a trip to the Tropical Pacific Gallery, where stunning seahorses, seadragons, vibrant coral and clownfish will dazzle you.We ate here Sunday night, January 17 th, 2016. Learn more about the American wetlands at the shorebird sanctuary, where birds of a feather are kept together, away from their noisy parrot neighbors in Lorikeet Forest. Watch playful sea lions and languid seals having a swimmingly good time together. Meet more than 500 species of marine life – and over 12,000 animals with these top Aquarium of the Pacific tickets, and deep-dive into the science of marine biology and oceanic conservation. Come nose-to-nose with fearsome-looking sand tiger sharks, zebra sharks, and even a hungry hammerhead! Your ticket also includes entry to the state-of-the-art Pacific Visions building, featuring a 4D cinema experience taken to the next level. Take your sense of adventure for a paddle in the ocean's incredible biodiversity, with Aquarium of the Pacific tickets.
0 kommentar(er)
